Knowledgebase: Rewards and Coupons
What is the SwagVault Membership Reward program?
Posted by - NA - on 23 August 2007 01:08 PM
SwagVault is devoted to providing cheaper, safer, more efficient and more convenient MMORPG products and services to our customers. |
Towards this goal, SwagVault has maintained by far some of the lowest prices in the industry compared to our competitors. Our leadership in this regard has been acknowledged by an ever increasing number of customers who have taken advantage of our low prices and excellent service. In order to reward our valuable customers for their continued support, we have put in place a membership reward program that gives discounts based on past purchase history.
The membership reward levels are determined as follows:
For customers who have made more than 2000 USD in completed purchases by April 19, 2006, SwagVault will grant a Lifelong VIP membership, eligible for a 10% discount on future qualifiying orders as long as the account is open and remains in good standing.
For all other customers, membership reward discounts will be applied to future qualifying orders based on their cumulative purchase amount for the previous 90 days as outlined in the following table:
Note: Membership rewards discounts are only applied to regularly priced items and services. From time to time, SwagVault makes special offers available to all customers. These offers are at drastic discounts and as such will not be eligible for membership discount. Certain extremely-low-margin regularly priced items will also not be eligible for membership discount. To see which product or service qualify for member discount, simply login to your account and browse the website - those products or services that qualify for member discount will have the discounted price displayed. Those that do not qualify for member discount will display their normal price. Your member discount on qualifying products or services will also be displayed in your shopping cart, order confirmation and order history pages.
To ensure that you receive your member discount, always visit our website by entering "www.swagvault.com" into your browser directly, instead of clicking through an affiliate referal link or search engine advertisement (search engine results links are okay). When you click on an affiliate link or search engine advertisement link, a commission for your order is paid to the link provider, which invalidates your membership discount for that order. Visiting our website directly ensures that your order enjoys member discount on all qualifying products and services. We recommend that you bookmark "www.swagvault.com" for future visits.
On June 20, 2006, Tom purchases 1000 WOW Gold valued at $34.69. In the previous 3 months, Tom has made $2375 in purchases from SwagVault, which meets the requirements for the white gold membership. Therefore Tom will enjoy a discount of 7%, and his total cost for the new purchase is $34.69*0.93=$32.26.
The next day, Tom purchases a power leveling service (Level 1-60) from SwagVault with a value of $219.99. Since Tom's consumption in SwagVault for the previous 30 days has reached $2407.26($2375+$32.26=$2407.26), which is up to the requirements of Diamond Membership, he is able to enjoy a 10% discount. The cost of his new power leveling order is then $219.99*0.9=$197.99.
With the new membership rewards program, customers will be able to see their purchase history and the recommended purchase amount that they will need in order to achieve the next level of discounts.
After registering a new SwagVault membership, Jack accumulated $799 in purchases on SwagVault within 30 days. As a result, he is automatically to be promoted to the Gold Membership.
80 days after sign-up, Jack has accumulated $1499 in purchases, excluding refunds and unpaid orders. Jack will therefore be rewarded with the Platinum Membership.
Jack does not make any further purchases and by the 120th day after his initial sign up, the $799 in purchases made in the first 30 days can no longer be applied to his discount membership.
membership. Therefore his cumulative purchase for the previous 90 days is now just $700. As a result, Jack now has a silver membership.
Please contact one of our helpful customer service representatives via email or live chat if you have any additional questions.